INtuitive Health, a pioneer in retail healthcare, with their Legacy ER & Urgent Care locations in North Texas, announces expansion into the Indianapolis market in partnership with Riverview Health. The newly formed joint venture will build four new retail clinics that offer both 24/7 emergency services and extended hour urgent care under one roof. These facilities will be built in highly convenient retail locations, offering patients easy access to treatment for everything from the common cold to a life-threatening emergency. Patients will only be billed for the level of care that they need, thus saving patients, employers, and payors millions in unnecessary ER costs while alleviating long waits at local hospital emergency rooms.
"Patients are demanding better transparency into the healthcare billing process, quicker care, and better service. We have focused on these specifics since 2008 and are now rated in the top 1% of all retailers in customer satisfaction. We are excited to partner with Riverview Health and bring this model to northern Indianapolis & Hamilton County," said Thom Herrmann, CEO ofINtuitive Health. “Riverview Health is a leading healthcare provider in Hamilton County which shares similar characteristics to our home market in North Texas. Our North Texas locations have become the go-to option for patients seeking high quality, convenient, immediate care and we believe the residents of Hamilton County will value our service the same way. The northern suburbs of Indianapolis are home to a lot of young families, as well as a healthy economy and great schools. Several of the communities are ranked nationally as highly desirable places to live. Fishers, Indiana was recently chosen as Money Magazine’s #1 place to live in the United States.”
"Partnering with the INtuitive team makes perfect sense for Riverview Health. We have a strong reputation for service and commitment to our community, and building these customer service oriented facilities will be a great fit,” said Seth Warren, President and CEO of Riverview Health.
The four facilities will be built in north Carmel, west Carmel, Fishers and the Nora area of Indianapolis. Construction will begin in the spring of 2018 with all the facilities slated to open in 2019. There has been no name decided for the joint venture, and the financials of the deal have not been disclosed.
About INtuitive Health
Founded in 2008, INtuitive pioneered retail healthcare, with their Legacy ER & Urgent Care brand, and was one of the nation’s first healthcare facilities to offer both urgent care and emergency room treatment options under one roof. INtuitive is building an exceptional customer service program, with industry-leading ratings by providing transparent billing, and creating welcoming clinical environments with one-on-one access to board-certified, emergency-trained physicians. INtuitive partners with health systems nationwide to build, operate, and launch these retail healthcare facilities. Please visit INtuitiveHealthERUC.com for more information.
About Riverview Health
Riverview Health is comprised of a full-service, 156-bed hospital and 25 primary, immediate and specialty care facilities located throughout Hamilton County. Together, we provide comprehensive healthcare services in 35 medical specialties and have frequently been recognized for our clinical and service excellence. For more information, visit riverview.org.
The popularity of urgent care centers continues to grow, in large part due to their convenient locations, extended hours, lower costs, and shorter waiting periods. It's no wonder that more Americans are choosing to go to urgent care instead of their physician's office or to the emergency room.
It's not just a general perception of faster, more affordable care. Data backs all of this up. In fact, a recent study found that patients located in large metro areas may have to wait up to 24 days to schedule an appointment with their physician. That means you could be in need of care for more than three weeks before you're ever seen by your doctor. In contrast, 60% of all walk-in urgent care facilities have wait times of less than 15 minutes. In terms of quick care, that's an easy decision to make.
Plus, urgent care facilities often provide the same level of care in non-life-threatening situations; a Milliman study found that 65% of all emergency room cases could have been treated in urgent care centers. Ultimately, that means patients could have received equivalent care in less stressful environments, often for a lot less money. Case in point: on average, a medical situation handled in the ER costs $2,039, but the same situation treated in an urgent care center would cost approximately $226.
But it's important to note that Medicare patients need to do their research before opting for urgent care treatment. Around 75% of Medicare beneficiaries take advantage of the medical and other services available to them each year. While patients with Medicare insurance would undoubtedly benefit from the fast, high-quality, and affordable treatment options urgent care can provide, it's unfortunately not an option in many cases.
A lot of people believe that the medical providers in question (in this case, the urgent care facility) decides whether to accept Medicare insurance and offer discounted rates to patients. But that's actually not true. The Centers for Medicare and Medicaid Services (CMS) is responsible for approving and rejecting medical facilities, like urgent care centers, to determine whether or not they can accept Medicare and be reimbursed for those healthcare costs. Sadly, CMS rejects many urgent care facilities during this process and makes it impossible for them to provide discounted treatment rates to Medicare patients.
While there are some urgent care centers that are able to make costs more affordable to Medicare patients, that's not always the case. It's important to do your research and make certain that a given medical provider will not only accept your insurance but will provide you with a discounted rate due to an established relationship with your insurer. Considering that there are currently 44 million people enrolled in the Medicare program and projected enrollment is set to reach 79 million by 2030, it will become increasingly important for seniors to be able to find affordable and accessible medical care.
If you or someone you know has had breathing difficulties, you'll know how scary such a medical event can be. Because shortness of breath may be symptomatic of many serious health conditions, urgent medical care is a necessity. This is especially true when someone has difficulty breathing and also experiences other concerning symptoms like chest pain. In those cases, a visit to the emergency room may be necessary. But in certain situations, making a trip to the ER may not be totally necessary. While it's always best to head to an emergency center if you're in doubt or if there's even a small chance your condition might be life-threatening, there are some conditions that can be treated at outside of the ER. We're talking about three of those in today's post.
More than 70% of ER visits involving patients with consumer-sponsored insurance coverage are for non-emergency or preventable conditions, so it makes sense that not every case involving breathing conditions needs to involve a visit to the ER. That said, you should never take a gamble with your health. Unless you know for certain that you suffer from one of the aforementioned health conditions and that your shortness of breath is a direct result of that condition, it's recommended that you seek out urgent medical treatment right away.
Legacy ER & Urgent Care
Legacy pioneered retail healthcare in 2008 and is now ranks in the top 1% of global retailers for customer service.